TD serves millions of customers across thousands of branches, and each branch depends on its own set of network devices to deliver services reliably. Manually maintaining and updating all of those devices was time‑consuming and often required IT teams to work overnight or during off-hours.

To address this, TD partnered with Red Hat and adopted Red Hat Ansible Automation Platform to automate infrastructure maintenance. By using Ansible to standardize and automate updates, TD can:

• Keep thousands of network devices consistently up to date
• Reduce manual, error-prone configuration work
• Limit the need for late-night maintenance windows for IT staff

This approach helps TD maintain a more reliable network for its millions of customers while improving how IT teams manage large-scale device updates.

By automating network infrastructure maintenance with Red Hat Ansible Automation Platform, TD is able to rethink how it manages a very large, distributed environment:

For IT teams:

• Less manual work to update and maintain thousands of devices
• Fewer overnight or off-hours maintenance windows
• More consistent configurations across branches, which can reduce configuration drift and related issues

For customers:

• More stable and reliable branch services, since network devices are kept current
• Reduced risk of service disruption during maintenance activities

In short, automation helps TD reshape day-to-day operations so teams can focus more on improving services rather than just keeping devices running.

The Red Hat Innovation Awards program recognizes customers that use Red Hat technologies to reimagine how they deliver IT and business value. Each year, Red Hat highlights organizations that turn big ideas into practical projects and measurable achievements.

In the 2026 program, Red Hat is honoring four winners whose projects demonstrate what’s possible when teams collaborate using an open source approach. These stories show how organizations can:

• Apply open source tools and practices to real business challenges
• Transform operations through automation and modern infrastructure
• Deliver more reliable and scalable services

TD’s work with Red Hat Ansible Automation Platform fits into this broader context of customers using open source-based solutions to rethink how they manage complex environments at scale.